Reliable Digital Dubai

Terms and Conditions

Last Updated: 01/02/2025

1. Interpretation and Definitions

1.1. Interpretation

In these Terms and Conditions (hereinafter “Agreement”), unless the context otherwise requires, the singular shall include the plural and vice versa, and any reference to a “clause” or “section” is to the corresponding clause or section of this Agreement.

1.2. Definitions

“Company,” “we,” “us,” or “our” refers to the general trading L.L.C. engaged in the retail sale of mobile phones, accessories, gaming consoles, headphones, and related products.

“Products” shall mean any goods or merchandise offered for sale by the Company.

“User,” “Client,” or “you” denotes any person or entity accessing, ordering, or purchasing from our retail services.

“Order” means any request submitted by you for the purchase of Products pursuant to these terms.

2. Acceptance of Terms

By placing an Order or accessing our retail services, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. Should you not agree with any provision herein, you must refrain from using our services.

The Company reserves the right to unilaterally modify, amend, or supplement these Terms and Conditions at any time, and such modifications shall be effective upon notice provided by publication on our official website or through other appropriate channels. Continued use of our services constitutes acceptance of such modifications.

3. Orders, Pricing, and Payment

3.1. Order Procedure

All Orders submitted by you are subject to acceptance by the Company. We reserve the exclusive right to reject any Order for any reason without incurring any liability to you.

3.2. Pricing

The prices for the Products are as indicated on our website or promotional materials and are subject to change without prior notice. All prices are exclusive of any applicable taxes, fees, or other charges unless expressly stated otherwise.

3.3. Payment

Payment for all Orders must be made in accordance with the payment methods specified at the time of purchase. Failure to make timely payment may result in the cancellation of the Order at our sole discretion.

4. Product Descriptions and Availability

4.1. Accuracy of Descriptions

While the Company endeavors to ensure that all Product descriptions, specifications, and pricing are accurate, we do not warrant that such descriptions or details are error-free, complete, or current. Any reliance upon such information is at your own risk.

4.2. Availability

The Company reserves the right to limit quantities of any Products and to discontinue any Product without notice. In the event of an error in pricing or description, the Company shall have the right to cancel any Orders affected by such error.

5. Warranty, Returns, and Disclaimers

5.1. Warranty

The Products may be subject to manufacturer warranties as provided by the respective manufacturers. In the absence of a manufacturer warranty, any additional warranty provided by the Company shall be expressly limited to the terms set forth herein.

5.2. Returns and Refunds

All returns, refunds, or exchanges shall be subject to the Company’s Return Policy, which is hereby incorporated by reference. The Return Policy may be amended from time to time without notice.

5.3. Disclaimer

Except as expressly provided in writing by the Company, all Products are provided “as is” without any warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Products or services.

6. Limitation of Liability and Indemnification

6.1. Limitation of Liability

Under no circumstances shall the Company be liable for any loss, damage, or expense (whether direct, indirect, consequential, or incidental) arising from or in connection with the use of our services or the purchase of any Product, even if the Company has been advised of the possibility of such damages. The aggregate liability of the Company shall in no event exceed the total amount paid by you for the applicable Product.

6.2. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in any way connected with your breach of this Agreement or your use of our services.

7. Intellectual Property

7.1. Ownership

All intellectual property rights in and to the Products, trademarks, logos, content, and any proprietary materials provided by the Company are owned by or licensed to the Company. You are granted no rights to use any of these materials except as expressly provided herein.

7.2. Restrictions

You shall not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Products or the Company’s intellectual property without prior written consent from the Company.

8. Governing Law and Dispute Resolution

8.1. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates.

8.2. Jurisdiction

Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

8.3. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the parties agree to attempt in good faith to resolve the matter through mediation before resorting to arbitration or litigation.

9. Confidentiality and Data Protection

9.1. Confidential Information

Both parties acknowledge that, in the course of their dealings, they may be exposed to or have access to confidential information. Each party agrees to treat such information as confidential and not disclose it to any third party except as required by law.

9.2. Data Protection

The Company will process your personal data in accordance with applicable UAE data protection regulations. For details on our data processing practices, please refer to our Privacy Policy, which forms part of this Agreement by reference.

10. Miscellaneous Provisions

10.1. Severability

If any provision of this Agreement is held to be invalid or unenforceable, such invalidity shall not affect the remaining provisions, which shall remain in full force and effect.

10.2. Entire Agreement

This Agreement, together with any policies or documents expressly referenced herein, constitutes the entire agreement between you and the Company regarding the subject matter and supersedes all prior or contemporaneous communications and proposals.

10.3. Waiver

No failure or delay by the Company in exercising any right, power, or privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any such right preclude any other or further exercise thereof or the exercise of any other right.

10.4. Notices

All notices or communications required or permitted under this Agreement shall be in writing and shall be deemed given when delivered personally or sent by registered mail, email, or other means that provide a record of transmission to the last known address provided by the respective party.

11. Contact Information

For any queries, clarifications, or notices regarding this Agreement, please contact us at:

Reliable Digital General Trading L.L.C
Madinat Hind-1, The Outlet Mall, Alain Rd
admin@reliabledigitaloutlet.com
+971 523 349 786

Disclaimer: This document is provided for informational purposes only and is not intended to constitute legal advice. It is recommended that you have this document reviewed by a legal professional familiar with UAE law to ensure compliance with all applicable legal requirements and adequate protection of your interests.